About SysAid

What is SysAid?

SysAid is an IT Service management tool to boost productivity. We are trusted by many leading companies including Xerox, Bupa, Del Monte, Rutgers, Bacardi and University of Michigan.

Features:

Help Desk – SysAid automate all your IT processes and activities. By using self-service portal you can manage submitted tickets, track ticket history, engage in chat, answer common questions and more.

Automation –SysAid allows you to automatically assign tickets to appropriate people and you can define automatic due dates based on various criteria’s.

Analytics – By our powerful analytical tools you get a bird-eye perspective of your IT service performance. Our tools are having user-friendly interface and you can easily get deeper into the data that matters you most.

Vendor
SysAid