Triptych Features
Sales
Contact Management
Captures contact information of customers and prospects.
N/A
Interaction Tracking
Captures interactions and communications between sales teams and customers.
N/A
Lead Management
Compiles leads and related data while ranking them based on potential conversion rate.
N/A
Opportunity Management
Tracks prospects based on their location in the sales pipeline.
N/A
Gamification
Enables competition between a sales team by providing things like challenges and scoreboards.
N/A
Captures contact information of customers and prospects.
Captures interactions and communications between sales teams and customers.
Compiles leads and related data while ranking them based on potential conversion rate.
Tracks prospects based on their location in the sales pipeline.
Enables competition between a sales team by providing things like challenges and scoreboards.
Service
Ticketing
Enables customers to communicate issues via a ticketing system.
N/A
Live Support Chat
Enables users to assist customers via live chat.
N/A
Enables customers to communicate issues via a ticketing system.
Enables users to assist customers via live chat.
Calling
Record Calls
Records calls for future reference.
N/A
Generate Location
Generates an area code local to where the user is calling to increase likelihood of pick-up.
N/A
Call Types
Allows users to perform calls from their preferred device, whether laptop, desktop, mobile or otherwise.
N/A
Click-to-Call
Gathers contacts from integrated tools, allowing users to call with one click.
N/A
Records calls for future reference.
Generates an area code local to where the user is calling to increase likelihood of pick-up.
Allows users to perform calls from their preferred device, whether laptop, desktop, mobile or otherwise.
Gathers contacts from integrated tools, allowing users to call with one click.
Tracking
Visitor & Keyword Tracking
Record which campaigns and landing pages are converting into phone calls
N/A
Dynamic Number Insertion
Assign a unique tracking number to each visitor
N/A
Multi-Channel Call Attribution
Decipher which marketing channels are converting and most effective
N/A
Record which campaigns and landing pages are converting into phone calls
Assign a unique tracking number to each visitor
Decipher which marketing channels are converting and most effective