Conga Contracts
Conga Contracts is an intelligent contract management platform to approve, store and analyze every agreements with ease.
Categories
Conga Contracts Comparisons
Conga Contracts Consultants
Conga Contracts Features
Ticket and Case Management
Ticket Creation User Experience
User Experience of creating and submitting a ticket
N/A
Ticket Response User Experience
User Experience of responding and receiving a response
N/A
Workflow
Route tickets based on values of fields, changes to ticket status and time based conditions
N/A
Response Automation
Respond to common requests with standard reply
N/A
SLA Management
Service Level Agreement Management
N/A
Attachments/Screencasts
Documents and files can be attached to the ticket to communicate with customer issues/resolutions
N/A
Ticket Collaboration
Share and collaborate on tickets with multiple customer service representatives
N/A
User Experience of creating and submitting a ticket
User Experience of responding and receiving a response
Route tickets based on values of fields, changes to ticket status and time based conditions
Respond to common requests with standard reply
Service Level Agreement Management
Documents and files can be attached to the ticket to communicate with customer issues/resolutions
Share and collaborate on tickets with multiple customer service representatives
Tracking
Visitor & Keyword Tracking
Record which campaigns and landing pages are converting into phone calls
N/A
Dynamic Number Insertion
Assign a unique tracking number to each visitor
N/A
Multi-Channel Call Attribution
Decipher which marketing channels are converting and most effective
N/A
Record which campaigns and landing pages are converting into phone calls
Assign a unique tracking number to each visitor
Decipher which marketing channels are converting and most effective