Freshsales Features
Sales
Contact Management
Captures contact information of customers and prospects.
N/A
Interaction Tracking
Captures interactions and communications between sales teams and customers.
N/A
Lead Management
Compiles leads and related data while ranking them based on potential conversion rate.
N/A
Opportunity Management
Tracks prospects based on their location in the sales pipeline.
N/A
Gamification
Enables competition between a sales team by providing things like challenges and scoreboards.
N/A
Contact Management
Captures contact information of customers and prospects.
N/A
Interaction Tracking
Captures interactions and communications between sales teams and customers.
N/A
Lead Management
Compiles leads and related data while ranking them based on potential conversion rate.
N/A
Opportunity Management
Tracks prospects based on their location in the sales pipeline.
N/A
Gamification
Enables competition between a sales team by providing things like challenges and scoreboards.
N/A
Service
Ticketing
Enables customers to communicate issues via a ticketing system.
N/A
Live Support Chat
Enables users to assist customers via live chat.
N/A
Ticketing
Enables customers to communicate issues via a ticketing system.
N/A
Live Support Chat
Enables users to assist customers via live chat.
N/A