About Genesys PureCloud

What is Genesys PureCloud?

Genesys PureCloud is a contact center software build for delivering better customer experience.

Features:

Easy to Use – You can easily setup account in our platform without the need of any training or technical skill.

Insight – From your dashboard you can view the complete details of all your customers and can monitor the interactions across all channels.

Unified Communication & Collaboration – Genesys PureCloud allow working with team and our collaboration tools helps to get team access from any communication channel.

System Integration - By this feature your contact center agents can easily access to the knowledge and resources they need to solve customer issues.

Vendor
Genesys