Zoho social Features
Email Marketing
Building and Personalizing Emails
Create and design emails with an editor; manage templates; personalize dynamically.
N/A
Sending Outbound Emails
Create targeted lists, schedule and manage bulk email sending.
N/A
Manage Email Deliverability
Ensure inbox delivery. Includes opt-in management, bounce handling, unsubscribe processing, suppression lists, email preview, spam checking, link validation, and delivery monitoring.
N/A
Automated Email Responses
Set up automated nurturing emails based on events, online activities, and lead scores.
N/A
Create and design emails with an editor; manage templates; personalize dynamically.
Create targeted lists, schedule and manage bulk email sending.
Ensure inbox delivery. Includes opt-in management, bounce handling, unsubscribe processing, suppression lists, email preview, spam checking, link validation, and delivery monitoring.
Set up automated nurturing emails based on events, online activities, and lead scores.
Online Marketing
Landing Pages and Forms
Build customized landing pages and lead capture forms for specific marketing campaigns to maximize conversion and to capture the right qualifying information.
N/A
Dynamic Content
Dynamically customize emails, forms, and landing pages for specific segments of customers and prospects.
N/A
A/B Testing
Test alternate versions of emails, landing pages, and forms. Learn what works, maximize response rates, and increase conversion.
N/A
Mobile Optimized
Support mobile-optimized emails, online forms, and landing pages.
N/A
Search Tracking and Optimization
Track performance of keywords and links in major search engines. Measure search rankings and performance. Improve page-level SEO with tools to diagnose and improve page performance. Integrate with Google AdWords.
N/A
Build customized landing pages and lead capture forms for specific marketing campaigns to maximize conversion and to capture the right qualifying information.
Dynamically customize emails, forms, and landing pages for specific segments of customers and prospects.
Test alternate versions of emails, landing pages, and forms. Learn what works, maximize response rates, and increase conversion.
Support mobile-optimized emails, online forms, and landing pages.
Track performance of keywords and links in major search engines. Measure search rankings and performance. Improve page-level SEO with tools to diagnose and improve page performance. Integrate with Google AdWords.
Lead Management
Marketing Lead Database
A marketing lead database is the system of record for your most important marketing asset: your leads and contacts. Includes a view of all marketing interactions between each prospect and your company, including website visits, email clicks, scoring changes, and data updates/history.
N/A
Data Quality Management
Data quality consists of deduplication, cleansing, and appending your marketing database.
N/A
Segmentation
Segment your database and build list of target leads and contacts. Filter on demographic and company attributes (title, company size, location) as well as behavioral filters and CRM information.
N/A
Lead Scoring and Grading
Automatically qualify and score leads based on demographics as well as prospect online behaviors, including recency and frequency. Assign your own weights to determine lead scores for prioritization.
N/A
Lead Nurturing
Automate drip marketing campaigns that send relevant messages over time, based on prospect behaviors and pre-defined campaign steps.
N/A
Online Behavior Tracking
Track which emails a prospect opens and clicks, what web-pages they visit, what keywords they use, even what they say on social networks.
N/A
Automated Alerts and Tasks
Create tasks automatically and provide real-time sales alerts over email, RSS or mobile device.
N/A
CRM Lead Integration
Sync lead, contact, account, and opportunity information with your CRM system.
N/A
A marketing lead database is the system of record for your most important marketing asset: your leads and contacts. Includes a view of all marketing interactions between each prospect and your company, including website visits, email clicks, scoring changes, and data updates/history.
Data quality consists of deduplication, cleansing, and appending your marketing database.
Segment your database and build list of target leads and contacts. Filter on demographic and company attributes (title, company size, location) as well as behavioral filters and CRM information.
Automatically qualify and score leads based on demographics as well as prospect online behaviors, including recency and frequency. Assign your own weights to determine lead scores for prioritization.
Automate drip marketing campaigns that send relevant messages over time, based on prospect behaviors and pre-defined campaign steps.
Track which emails a prospect opens and clicks, what web-pages they visit, what keywords they use, even what they say on social networks.
Create tasks automatically and provide real-time sales alerts over email, RSS or mobile device.
Sync lead, contact, account, and opportunity information with your CRM system.
Social
Social Listening
Monitor what leads and contacts say on sites such as Facebook, Twitter, YouTube, LinkedIn, blogs, and online communities. Incorporate into your lead and customer DB and use social insights to segment prospects. Trigger campaigns, and update lead scores.
N/A
Social Sharing
Add intelligent social share buttons to your campaigns and content. Track who is sharing your content and driving conversions.
N/A
Social Campaigns
Schedule automated posts to one or more social accounts; use or integrate with URL shortening services; and measure likes, comments, replies, and retweets.
N/A
Social Engagement
Social apps including polls, sweepstakes, and referral programs can enhance audience engagement. Include these on your website, landing pages, Facebook pages, and emails.
N/A
Social Ads
Amplify brand and community stories; Reach customers by social profile and activity; Optimize social ad campaigns in real-time.
N/A
Monitor what leads and contacts say on sites such as Facebook, Twitter, YouTube, LinkedIn, blogs, and online communities. Incorporate into your lead and customer DB and use social insights to segment prospects. Trigger campaigns, and update lead scores.
Add intelligent social share buttons to your campaigns and content. Track who is sharing your content and driving conversions.
Schedule automated posts to one or more social accounts; use or integrate with URL shortening services; and measure likes, comments, replies, and retweets.
Social apps including polls, sweepstakes, and referral programs can enhance audience engagement. Include these on your website, landing pages, Facebook pages, and emails.
Amplify brand and community stories; Reach customers by social profile and activity; Optimize social ad campaigns in real-time.
Campaign Execution
Email Campaigns
Connects sales emails with cross-sell/upsell marketing campaigns across multiple channels.
N/A
Website Personalization
Provides tools that dynamically serve content, messaging, and calls-to-action.
N/A
Prioritized Accounts
Helps determine which accounts have the highest/lowest opportunity to convert.
N/A
Trending Accounts
Helps determine the direction of each individual account and how to engage through specific content.
N/A
Connects sales emails with cross-sell/upsell marketing campaigns across multiple channels.
Provides tools that dynamically serve content, messaging, and calls-to-action.
Helps determine which accounts have the highest/lowest opportunity to convert.
Helps determine the direction of each individual account and how to engage through specific content.