DIMO Maint

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DIMO Maint is a CMMS software to improve your team productivity. We have 25 years of work experience and used...

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DIMO Maint Features

Knowledge Share
Knowledge Base

Provides a repository of information that can be used by those seeking support.

 

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Searchable Articles

Makes articles in the knowledge base searchable on the web.

 

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Community Forums

Enables users to engage with other users to solve common issues.

 

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Interactive FAQs & Forums

Allows site administrators to participate in forums and update FAQs accordingly.

 

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Interaction
Web Portals

Takes users to a customer-based site location, customized to match the site. Can either be public or require login.

 

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Forum To Reponse

Creates tickets from forum questions that were not resolved within the community.

 

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Tickets and Tagging

Troubleshoots problems with clients who have created a ticket in an attempt to provide a likely solution before taking the problem to support personnel.

 

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Live Chat

Embeds live chat capabilities within self-service tools.

 

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Channels
Email

Connects employees with customers through an email solution.

 

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Social

Connects employees with customers through a social media solution.

 

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Live Chat

Connects employees with customers through a live chat solution.

 

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Phone

Connects employees with customers through a calling solution.

 

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Text

Connects employees with customers through a text message solution.

 

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