About ProProfs Chat

What is ProProfs Chat?

ProProfs Chat is a software build for delivering better customer experience. We are trusted by many leading brands including Sony, Dell, Cisco, DHL, Yale and University of Phoenix.

Features:

Chat Routing – ProProfs reduces your workload by assigning chats to each appropriate member in your team or group. We use simple rules to assign chats to assign chat to groups.

Chat Greeting –ProProfs allow you to send greetings to your website visitors so that you can easily engage them.

Canned Response – You can create canned responses for frequently asked questions so that it saves time and your team can give more focus on solving complex issues.

Visitor Tracking – You can track the details of your website visitors which will help you in delivering engaging conversation with them.

Vendor
ProProfs