Salesforce Service Cloud we love because it is a very complete program that offers us various tools in one place, making our work easier and saving us time! Real-time chat, integration with corporate mail, automated responses and more, make our company have better customer service, quick solutions and responses and greater sales, which is our main purpose.

Salesforce Service Cloud on its platform has so many tools, menus, options, panels that at first makes you feel a little lost and you can lose some time while you adapt, we believe that this should improve a little and that the platform is more friendly, but honestly with the guides, tutorials and if you need, with the technical support you can adapt and learn to use the program in a short time.

If you need a CRM and a program with social integration, in addition to integrations with third-party programs, provide support, internal and external chat in real time, Salesforce Service Cloud is the program that we can recommend for you to use in your company.

We have benefited a lot with your CRM and social integration, it is important for us to have all the necessary information about our clients well ordered and at our fingertips, with Salesforce from database, emails, social networks, phone numbers, internal chat , support and more, we can have access to information easily and quickly. It has also helped us increase sales with creations or campaign monitoring.

We needed to use a tool that allowed us to do social management, sales campaign management and CRM, Salesforce Service Cloud was the best program we could find because it offers that and much more! Sincerely at the beginning it is a bit complicated to use it since it has many options and tools but that shows how complete it is since it has many options that allow us to perform different procedures.

About this program we have nothing negative to say, we can only mention that small companies should evaluate the costs very well since it may be somewhat costly to use this program but we sincerely believe that it is worth paying the expenses and they will notice a big difference "positive" in your company once you start using it.

Do not think twice and hire Salesforce Service Cloud, it's the best CRM we can recommend.

Salesforce Service Cloud has helped us to have a better management and control of our sales campaigns, it is excellent to have a good monitoring on the sales and on the social information of our clients that through their tastes and preferences we can create better campaigns and thus raise our sales referring to your tastes or needs. In addition our company has a large number of clients and carrying reports or control of these by Excel is an almost impossible job, with Salesforce and its CRM is much easier, in addition to allowing us to have everything in one place.