Smartsupp
Smartsupp is a Live Chat suite build with powerful features to have lasting relationship with customers. We are used by...
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Smartsupp Comparisons
Smartsupp Consultants
Smartsupp Features
Communication Channels
Customer Portal
Allows fully customizable portal for customer to enter tickets, provide feedback and communicate with service agents.
N/A
Email To Case
Ability for customer service agents to communicate via email and email conversations are automatically tracked in ticket.
N/A
Chat/Live Support
Ability for customer service agents to communicate with customers via live chat to solve problems live.
N/A
Social Integration
Integration to social networks such as Twitter and Facebook to allow customers and agents to communicate via social networks.
N/A
Customer Portal
Allows fully customizable portal for customer to enter tickets, provide feedback and communicate with service agents.
N/A
Email To Case
Ability for customer service agents to communicate via email and email conversations are automatically tracked in ticket.
N/A
Chat/Live Support
Ability for customer service agents to communicate with customers via live chat to solve problems live.
N/A
Social Integration
Integration to social networks such as Twitter and Facebook to allow customers and agents to communicate via social networks.
N/A