ManageEngine ServiceDesk Plus
About ManageEngine ServiceDesk Plus
What is ManageEngine ServiceDesk Plus?
ManageEngine Service Desk Plus is
a service desk software for easy managing of IT services. We are trusted by
many leading organizations including Dell, Vodafone, Honda, Siemens, Scania and
Xerox.
Features:
Incident Management –
ManageEngine allows you to create tickets via email, phone calls and more. We
automatically convert these emails into tickets and allow you to automatically
assign tickets to appropriate people based on their performance.
Problem Management – With our
powerful predictive engines you can easily identify issues and solve them
before they become problems.
Service Catalog – You can
customize the service catalog and make it your own with SLA and multi stage
approvals.
Vendor
ManageEngine