About SolarWinds Service Desk

What is SolarWinds Service Desk?

SolarWinds Service Desk is a software build to successfully manage your employee services. SolarWinds Service desk has integrations with Microsoft SCCM, Dameware Remote Everywhere, Microsoft Azure and OneLogin.

Features:

Incident Management – Our Incident management software will help you to deliver world-class experience to your employees. You can easily manage submitted tickets through email, phone calls, and more.

Knowledge Base – We use artificial intelligence technology for Knowledge base so that your employees get a familiar search experience and it will help them to resolve issues quickly.

Problem Management – SolarWinds Service Desk helps you to find problems quickly and we remove the redundancy of multiple agents tackling the same issue.

Other Features are IT asset Management, Employee Service Portal and more.

Vendor
SolarWinds