About Track-It!

What is Track-It!?

Track-It! Is a Service desk software for delivering better customer experience.

Features:

Dashboard and Analytics – Dashboard displays complete details about the ongoing activities in your organization. Each member in your can have their own customizable dashboards so that they can easily view the elements that matters them most.

Knowledge Management – This feature saves your time and money from training new staffs. Track-It allows your IT team to build a database of solutions for easy resolving issues.

Mobile Help desk –This feature allows your technicians to add & update tickets from anywhere.

Vendor
BMC